The Pinnacle Process

Detailed breakdown of the Pinnacle Process

A Character “What Do They Want?”

• Business owners and CEOs want their business to be predictable, reliable, and continuously improving
• At the business level they want clear priorities, profitable growth and low operational friction 
• Satisfied and happy customers

Has a Problem

• Villian: Lack of employee engagement and customer satisfaction
• Internal: Concern with significant weaknesses within the organization. Frustration, signaling failure to execute effectively with team processes or culture. Responsibility: feel accountable for current situation 
• External: Lack of alignment, lack of productivity, dissatisfied customers, lack of execution, lack of trust, low morale 
• Philosophical problems everybody deserves to work for a great organization. Customers desire to be cared for at a high level.

And…Meets a Guide

• Empathy:
• Your clients deserve the best care
• Your employees deserve great leadership 
• Authority
• 2023 Gallup Survey of 100,000 + leadership teams show 33% of employees are engaged at work. 67% are partially engaged or totally not engaged.
• Forbes: over 60% of strategies fail, not due to poor planning, but through weak execution caused by misalignment, unclear priorities and low accountability 

Who Gives them a Plan

• Process and post process plan 

  1. Mail book, The Path to Pinnacle; followed by The Pinnacle Approach (8 pages), followed by mailing 3 examples of tools 
  2. Week 4: Call prospect to confirm they received resources, gauge interest 
  3. Schedule “Client Mountain Assessment” with prospect 
  4. If prospect shows interest, schedule “Pinnacle Audition” with leadership team to gain buy-in
  5. Schedule Day 1 and 2 of base camp

   

  Agreement Plan (Eliminate Fear)

  1. Pursuit The Pinnacle Approach
  2. Companies using a Pinnacle Guide on average see a 21% growth year 1 
  3. My home share with client there is no long-term commitment. can opt out at no cost and part as friends

And Calls Them to Action Direct and Transactional

• Schedule “Base Camp” at “Pinnacle Audition” with leadership team.
• Provide Book “The Path to the Pinnacle”
• Create white paper
•  Provide 2023 Gallup Survey 

That Helps Them Avoid Failure

• Only 33% of employees are engaged at work. 67% are disengaged. This impacts morale, performance, customer satisfaction, and profitability 
• The Pinnacle BOS Yours is perfectly designed addresses employee engagement, performance, and profitability 

That Ends in Success

• Companies that use Pinnacle Operating System on average see a 21% growth.
• Some companies see a 250% - 350% growth in years 2 to 5.
•  Your business will become more predictable, reliable, and see continuous improvement.
• With this system, your business will begin to run on its own.